Our Policy on Missed and Canceled Dental Appointments

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At Briarcliff Smile Design, we value your time and are committed to providing the best possible care. To ensure we can meet the needs of all our patients, we have established a Missed Appointment Policy. Understanding this policy will help you avoid unnecessary fees and ensure that we can continue to offer timely appointments for everyone.

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How to Reschedule or Cancel Your Dental Appointment

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Provide detailed instructions on how patients can reschedule or cancel their appointments in a timely manner.

 

If you need to reschedule or cancel your appointment, please contact our office as soon as possible. You can call us at 914-762-0222 or email us at frontdesk@briarcliffsmiledesign.com. Please provide at least 24 hours' notice to avoid any cancellation fees. We appreciate your understanding and cooperation.

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We make every effort to value your time and we schedule your appointment time just for you.

We truly appreciate your courtesy o1 giving us 48 hours notice if you have a conflict with your appointment and need to schedule a different day or time. We are committed to your oral health and keeping your scheduled appointments allows us to be your partners in your dental care.

 

Frequently Asked Questions About Our Policy

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Include a section addressing common questions and concerns about the missed appointment policy.

 

Here are some frequently asked questions about our Missed Appointment Policy:

• Q: What if I have an emergency and cannot make it to my appointment?

• A: We understand that emergencies happen. Please contact us as soon as possible to inform us of your situation, and we will work with you to reschedule your appointment.

• Q: Can I be charged for multiple missed appointments?

• A: Yes, if you miss multiple appointments without adequate notice, you may be charged a fee for each missed appointment. This helps us maintain our schedule and ensure availability for other patients.

• Q: How can I avoid missing my appointment?

• A: We recommend setting reminders and adding your appointment to your calendar. If you are unsure about your availability, please contact us in advance to discuss rescheduling options.

 

It is our philosophy to continue to put our patients first and to make your experience a positive one. It is our policy that with less than 48 hours notice on a change of commitment a charge of $75.00 or more depending on the length of your appointment will be applied to your account. Thank you for allowing us to share our missed appointment policy with you and please let us know if you have any questions.

 

Ready to schedule your next dental appointment?

 

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Contact Information​

 

Briarcliff Smile Design, 541 North State Road, Briarcliff Manor, NY 10510. Phone: 914-762-0222. Email: frontdesk@briarcliffsmiledesign.com

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Sincerely,

Armando A. Battista D.D.S., P.C.